Privacy Policy

At Mohakin Climbers, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose and safeguard your information when you visit our website, contact us, book an expedition, support our conservation programmes, volunteer, subscribe to our newsletter or otherwise interact with our services.

By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.

Mohakin Climbers is a Kenya-based adventure travel company and conservation organisation committed to creating meaningful mountain experiences while supporting environmental conservation, responsible tourism and local communities throughout East Africa.

The information we collect depends on how you interact with us.

Some information is provided directly by you, while other information is collected automatically when you use our website.

• Full name
• Email address
• Telephone number
• Country of residence
• Postal address
• Emergency contact information
• Travel preferences
• Booking information
• Donation information
• Volunteer application details
• Messages submitted through our contact forms
• Reviews, stories and photographs you choose to share

Planning a safe mountain expedition requires additional personal information.

Depending on your itinerary, we may request passport details, emergency contacts, accommodation preferences, dietary requirements and medical information relevant to your safety during an expedition.

We only collect information that is reasonably necessary to organise and safely deliver your journey.

Your information is used only for legitimate business purposes connected to our services.

• Respond to enquiries
• Process expedition bookings
• Arrange transport, accommodation and guiding services
• Coordinate conservation programmes
• Process donations
• Manage volunteer applications
• Send newsletters you have requested
• Improve our website and visitor experience
• Maintain website security
• Comply with legal obligations

You may voluntarily submit reviews, expedition stories, comments or photographs through our website.

Content you choose to submit may be published on our website or social media platforms after moderation by our team.

Please avoid submitting confidential or sensitive information within publicly visible content.

If you support Mohakin Foundation through donations or volunteer activities, we may collect information necessary to process your contribution, coordinate programmes and communicate project updates.

Donation information is never sold or shared for unrelated marketing purposes.

Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyse website usage and enhance your browsing experience.

Where required by applicable law, your consent will be requested before non-essential cookies are placed on your device.

We work with trusted service providers to help operate our website and deliver our services.

• Website hosting
• Email communication services
• Payment providers
• Maps and location services
• Website analytics
• Customer support systems
• Booking administration platforms

We maintain appropriate administrative, technical and organisational safeguards designed to protect your personal information against unauthorised access, disclosure, alteration or destruction.

Although no electronic system can guarantee absolute security, we continuously review and improve our security practices.

We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes and maintain business records.

When information is no longer required, it is securely deleted or anonymised where appropriate.

Mohakin Climbers welcomes visitors from around the world.

Your information may be processed in Kenya or in countries where our trusted service providers operate. We take reasonable measures to ensure such transfers are handled securely and in accordance with applicable data protection laws.

Depending on applicable law, you may have the following rights:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to certain processing activities
• Withdraw consent where applicable
• Request a copy of information you have provided
• Lodge a complaint with the appropriate data protection authority

Our website is not intended for children under the age of 18 without the involvement of a parent or legal guardian.

Where participation by minors is necessary for educational or expedition programmes, information is collected only with appropriate parental or guardian authorisation.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or operational practices.

The latest revision date will always appear at the top of this page.

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.